Effective Date: May 12, 2025
At DigiMeloon, customer satisfaction is important to us. However, due to the digital nature of our products, we follow a no refund policy unless otherwise specified.
1. No Refunds on Digital Goods
Once a digital product has been downloaded or accessed, we cannot issue a refund.
2. Exceptions
Refunds may be considered only if:
-
The product is completely unusable.
-
You contacted us within 7 days of purchase with proof of the issue.
3. How to Request a Refund
Contact us at admin@digimeloon.com with your order ID and issue details. We’ll review and respond within 3 business days.